Shipping Policy
At Signature Dress, every order is carefully packed and dispatched from our boutique in Barnsley, South Yorkshire, UK. We specialise in Mother of the Bride dresses, Mother of the Groom outfits, special occasion dresses, and matching fascinators and hatinators, and we're committed to making sure every order arrives beautifully presented and carefully protected.
Order Processing
- Orders are usually dispatched within 1–2 working days.
- Every order is carefully checked before dispatch.
- You'll receive full tracking details as soon as your parcel is on its way.
UK Delivery
We use fully tracked Royal Mail services throughout the UK.
| Service | Delivery |
|---|---|
| Standard | 3–5 working days |
| Express | 1–2 working days |
Available delivery options and prices are shown at checkout.
International Delivery
We ship to supported international destinations using trusted courier partners, with shipping costs calculated automatically at checkout.
What customers can expect
- Fully tracked international delivery.
- Shipping costs calculated at checkout.
- Duties and taxes included at checkout for supported destinations, so there are no surprise charges on delivery.
- Delivery times shown during checkout based on your location.
Depending on your destination, deliveries may be made using FedEx, DHL Express, Royal Mail, or other trusted delivery partners.
Premium Packaging
Every order is carefully packed to help your dress arrive in beautiful condition.
Our dresses are protected in our breathable eco-friendly zip cover bags, helping keep them fresh, protected and ready to wear when they arrive. Each order is then carefully wrapped in tissue and packed in a secure outer shipping box to provide extra protection during transit.
Large International Orders
Most international orders are shipped in a single parcel.
If an order requires more than one parcel due to size or weight, we'll arrange this automatically and provide tracking for each shipment where applicable.
Need Help Before Ordering?
If you're unsure about anything, just drop us a message and we'll happily check delivery to your country before you order.
Frequently Asked Questions
Do you ship Mother of the Bride dresses internationally?
Yes. We ship our Mother of the Bride dresses, Mother of the Groom outfits, special occasion dresses, fascinators, and hatinators to supported international destinations using tracked delivery.
Will I have to pay customs charges?
For supported international destinations, duties and taxes are calculated and paid at checkout, so there are no surprise charges on delivery.
How much does international shipping cost?
International shipping is calculated automatically at checkout based on your destination, parcel weight and the best available courier service.
Which couriers do you use?
We work with trusted delivery partners including FedEx, DHL Express, and Royal Mail, depending on your destination.
How long does delivery take?
Delivery times vary depending on your location and are shown during checkout before payment.
How are your dresses packaged?
Every dress is carefully inspected and packed in our breathable eco-friendly zip cover bags, wrapped in tissue and protected inside a secure outer shipping box to help ensure it arrives in excellent condition.
Can I track my order?
Yes. Every UK and international order includes tracking, and we'll email your tracking details as soon as your order has been dispatched.
Can you help me before I order?
Absolutely. Whether you need help choosing the right Mother of the Bride dress, matching a fascinator, checking sizing, or confirming delivery to your country, just send us a message and we'll be happy to help.